Job Opportunities

Customer Care Representative

Your Responsibilities Will Include:

  • Positively representing Fortress by calling customers and setting sales appointments
  • Maintaining customer records within the CRM
  • Attending home shows to set appointments
  • Providing each customer with a REMARKABLE experience

What Fortress Will Provide You:

  • A friendly and relaxed environment of diverse people focused on providing a peace of mind to our customers, our peers, and the community.
  • On-going training and tools you will need to be successful in your role.
  • An atmosphere that promotes internal growth.
  • Contest (with monetary bonuses) for meeting or exceeding performance goals.
  • A team you can be proud of

If you pride yourself in delivering REMARKABLE customer experiences and want to be valued for what you bring to the team, apply today to join us as our Customer Service Representative!

With US, EVERYTHING Matters!

Attributes Required To Be Successful:

  • Customer service focused
  • Exceptional telephone and interpersonal skills
  • Self-motivated and energetic
  • Ability to handle a high volume of inbound and outbound calls
  • Organizational skills – ability to manage time and multi-task
  • Proficiency in Microsoft Office computer applications and ability to navigate internal software programs

Additional Information

Job Type: Full-time

Contact Information

Phone: 1-434-299-9393
Email: [email protected]

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our service area

We serve the following areas

Our Locations:

Fortress Foundation Solutions
147 Mill Ridge Rd #234
Lynchburg, VA 24502