Testimonials for Fortress Foundation Solutions

Fortress Foundation Solutions delivered exceptional service from the first consultation through the final touches. Demi and Derrick were insightful and thorough in the scoping and setup, making sure every detail was addressed. The crew, Cope, K’Nell, and Jeremy, worked with professionalism, skill, and diligence, answering all my questions and completing every aspect of the job to a high standard. The quality of the work exceeded my expectations, and I couldn’t be happier with the results. Highly recommend!

On February 11, I met with Eddie a systems designer with Fortress Foundations in Forest/Lynchburg, VA to discuss encapsulating my little over 1,000 sq. ft. crawlspace. It was in terrible shape with old insulation hanging down everywhere, I had rat issues, and was smelling mildew in the house. Very much needed to make my home healthier, and for my health too. I knew from reading reviews and then meeting with Eddie, who is very kind and thorough, that they were customer oriented. He spent a lot of time examining the crawlspace, taking pictures and thoroughly explaining the process and materials to be used. So I knew right away I did not need another estimate or company to do the job. Also financing was available, and a very easy process. So on Friday, March 6, installers, Scott, Jordan and Jamil from Fortress arrived early in the morning to encapsulate my crawlspace. As you can see by the before and after video the transformation of the crawlspace is amazing! A complete 180! They all were extremely hardworking, very polite and worked together so very well. At 8 pm that same day they finished with only the dehumidifer to be hooked up next week by a technician. Yes they worked almost 12 hours! So grateful for their efforts. So today, March 11, Kevin, the technician came by to finish up and set up the dehumidifier. Job complete! He too was hardworking and polite. He also told me he had been an installer, but now enjoyed what he was doing. I could tell. Once a year I will have them come back to change the dehumidifier filter, clean and check the system. It also has a five year warranty. Looking forward to a healthier home and lower electric bills too. I cannot recommend Fortress Foundation enough. If you are lucky enough to get Eddie, Scott, Jordan, Jamil and Kevin, then you got the dream team! If I could, I would give them 10 stars!

Fabulous experience! Right from the start the service we received was excellent. Brandon C. visited our home for the inspection and presented solutions. He was patient with all of our questions that day and over the next few days as we made our final decision. Our repair was scheduled quickly and the team led by Nathan O. arrived on time, kept me updated as the day went on, reviewed the project and left the work area clean. Should we require any future services that Fortress Foundation provides, we will definitely be calling and requesting the team of Nathan O., Dakota W, and Jamal.

Riley was very professional, and thorough, with a concise explanation of his theories and suggestions in helping resolve our moisture issues.

We used Fortress Foundation Solutions for an urgently needed sidewalk lift on a new home we recently purchased, to help movers safely transport our contents.Riley responded quickly and Fortress worked with us to schedule the work two days before the movers arrived. The whole Fortress team was great at communicating, educating on the product and the process of lifting the sidewalk.The day the work was done, we were driving to our new home in West Virginia, but Ethan, the foam foreman, called and talked us through the work, then called again when the job was done to inform on how the job went, and sent a photo to show us the result and advised on follow-up care.Great people, communication, professionalism and results. Any future concrete or foundation needs, Riley and Fortress Foundation are on our “first to call” list.

Your representative was the best, stayed on top of what was needed. Did what he promised would be done. The persons that performed the work were very efficient and professional. Church had been getting wet for at least 20 years. Thank you very much.

Pat is the best. Professional, courteous, and really knows his job. More professional and knowledgeable then the rest.

Scott, Dan, Jordan and Jamil were professional, courteous and appeared to work well together. They informed me of issues that they came across and called in for guidance.

Danny and Tim were fantastic to work with! We were putting our house in the market within days of my initial call and our driveway needed some work. They fit me into their schedule and made the timeline work for our situation. The work was quality and the job got done in my tight timeline. Thanks a ton Fortress team!

Great service and people to work with! They were quick on work, answered questions and communication during the job. Fortress will be my go to for all things foundation!

Showed up right on time. Crew of four guys, Mike, the job manager, was thorough and courteous, as were the other guys whose names I forgot to get! But they all four deserve bonuses! In addition to working as a team like a quartet of musicians, finishing the entire job soup to nuts in under eight hours, they also did as thorough a job of cleaning up as if they were working on their own home. I was shocked at the lack of dust and debris.   Landscape work (buried discharge pipes) was beautiful. Sod replaced almost as if nothing had happened.   No bait and switch, no annoying upsell, just great work with obvious skill, experience, and ethical integrity.   Would highly recommend!!!  

I had a great experience with Scott. He was very helpful, HONEST, and took the time to answer all my questions. I really appreciated that there was no sales pressure. He simply provided the information I needed and let me make my own decision. It made the whole process comfortable and stress-free. Highly recommend!

Izayah and Tony did an amazing job with my foundation and waterproofing project! They were very professional, courteous and efficient and their work exceeded my expectations. I highly recommend Fortress Foundation Solutions!

Danny was very professional and most importantly very honest. Our church is over 140 years old and he couldn't access the crawl space but made some calls and gave me the number of someone who can possibly fix our problem. Because of his honesty I highly recommend Fortress Foundation Solutions