Testimonials for Fortress Foundation Solutions

From Ben answered the phone my first encounter with person from the company to the last person to drive out from the completed project every person involved knew the job they were doing, polite, explained every aspect. Family is very pleased with finished work.

"I am 100% happy with the services that you have provided me and I will enthusiastically recommend you to anyone who asks."

Before finalizing my decision to work with Fortress Foundation Solutions, I took the time to read through customer reviews, and I can confidently confirm that they were accurate. I’d like to highlight a few key points:First, the communication from everyone involved was both courteous and professional. The crew assigned to my project went above and beyond to ensure the waterproofing of my basement was done properly, even taking extra care to calm my dog during the process.A few weeks after the project’s completion, we encountered a minor issue. I was promptly connected with Linda, the Branch Manager, who returned my call on a Sunday morning. She assured me that this would be a priority and addressed first thing on Monday. True to her word, she followed up and had a Service Technician at my home by lunchtime to resolve the issue.Fortress Foundation Solutions is fortunate to have such dedicated professionals who honor their commitments and take customer satisfaction seriously.

The person I called to make to appointment was personable and Professional. He provided easy to understand details about how the assessment, diagnosis, and remedy recommendation process would work. He considered different installation options with pros and cons to enable me to make the best decision for locating the dehumidifier. Then he did exactly what he said he'd do. They left the place looking better than when they arrived.

The sales presentation and our interactions with the sales representative were excellent. Our questions were answered and the literature we were given was excellent. We particularly appreciated having the schedule for installation moved up from April to February!

From Ben answered the phone my first encounter with person from the company to the last person to drive out from the completed project every person involved knew the job they were doing, polite, explained every aspect. Family is very pleased with finished work.

Workers were courteous, polite, and professional.  They knew what they were doing.

Everything turned out wonderful, everything looks wonderful, and we couldn't be happier. "Ten plus plus". We were referred by a friend who got work done by Fortress and she can't stop giving Fortress high praise either. 

Derrick did an excellent job! He was knowledgeable and polite and offered solutions in a timely manner.

Jordan and Bobby did a great job!  We have a unique issue and Jordan put in a third pump system to help pressure on main pump due to excessive water.  No charge for extra work.  Thank you!

My buyers had a home they wanted to purchase but it had foundation issues and they wanted to have the work done by the seller. I found Fortress Foundations and they sent Adam Catterson out to look at the job. He did a wonderful job explaining the process and writing up an estimate for me to present to the sellers with the option to pay at closing. Adam's crew did a wonderful job in less than a week and got us to closing. Everyone was very happy with the work and understood the process well thanks to Adam. He was checking in constantly during the process and was able to get us a crew to meet deadlines for the contract. I highly recommend Fortress Foundation for any foundation questions you might have.

I chose this company because of their quick response and willingness to discuss the job and options.The team was very efficient and I never had to question any part of the process.

Adam was wonderful! We had an amazing experience with Fortress Foundation Solutions, incredibly detail oriented, top-notch customer care, always available to answer all our questions. Truly felt valued as a customer and the quality of their work speaks for itself. Highly recommend for anyone looking for a reliable professional foundation work. Thank you so much Adam for all your help and assistance.

Travis, Jack, and Tim were amazing. They did a wonderful job on our basement.

Great work by Jordan and his team. They finished the job as promised within one day and it looks great. These guys were highly professional and the communication top-notch. I also like they they added extra plastic covering as per my request due to health concerns and they also did an extra bit of work for me on the house where there was a hole in the wall. Highly recommend this company.