Testimonials for Fortress Foundation Solutions

Caleb was incredibly thorough, knowledgeable and honest.

Great job Clint and Jacob

WOW WOW WOW … The team at Fortress Foundation Solutions was outstanding, starting with the office team (Hollie and Demi), to the System Designer (Sumner), all the way to the installation team (Warren, Logan, Devin, and Gavin), they all provide a superior customer service like no other company I’ve dealt with. Not only do they stay in constant communication with you, every step of the way, but they give you full disclosure of the entire crawl space encapsulation process, and answer any questions you may have. I can’t praise their services enough, they are truly a 5-Star company.

Adam was extremely knowledgable and his customer service was on point. Would 100% recommend

The Fortress crew came today to do a crawlspace encapsulation for radon mitigation. They arrived a little earlier than the promised time. The crew chief, Gustavo was very polite and professional. Along with Luis, Jorge, and Daniel they finished the job ahead of schedule and with excellent quality. They also cleaned the area well. Great crew and good company. Additionally the system designer, Skylar Beverage, came right on time for the initial assessment and provided us with a carefully calculated cost estimate at the end of his visit. Skylar knew we had a very serious time constraint and tried hard and succeeded in meeting our timing needs beyond expectations. Bravo.

I had contacted a local company (in Danville) to do the work but they never returned my call. Found FFS by google search and liked what I saw on their website.

Everything went smoothly with the installation. The crew cleaned up behind themselves well. Guys were personable people and overall great guys - Super professional. 11 out of 10!

From day one of my drainage and sump pump install, the Fortress team was fantastic. My basement had flooded several times and this was not a cheap project. I talked to 5 different companies before settling on Fortress.Disclaimer: I am NOT an easy customer when it comes to expensive projects like this. I read every fine print in detail and ask lots of questions, take my time on decisions, and cross compare between quotes and warranties etc. This can be annoying for a sales person, but Chris Wilmouth, took all of this in stride. He was direct and courteous and followed up in a timely manner with every question I had. When he didn't know, his manager was prompt in supporting him and they did a lot of work to make sure I was happy before signing the contract.On the days of the job, the team was also fantastic. Travis, Jack, Tim, and Kris were all kind and professional and did a really good job. I was home for the project and could also hear them talking all day. They got along great and figured out problems with the project in a timely manner. They remained professional and efficient throughout the whole project - all great qualities to see in a team working on your house!Last week, we had rains that would have flooded my basement again, but my sump pump kicked in and it all worked beautifully. Clean and dry!I would recommend this team again and when I'm ready for the next stage of my basement fix, I'll be calling them to do it.

On Friday January 16th Fortress Service techs Cody and Clint serviced our crawl space and provided us with an estimate for insulating required by code. Both Cody and Clint were well informed, polite and through. Our experience with Fortress Foundation has been positive. Jim and Joan Jackson

Great experience, Clarence and his crew were great to work with.Jeremy and Dakota did a great job as well. Excellent customer service. Thank you Daniel for the great work.

I recently had fortress foundations do a major foundation stabilization to our home. From the very beginning this project went with out a hitch. From Danny coming and doing an assessment and estimate of the project to David and his crew coming and doing the work. They called to give us a time when to expect them. When David and crew got here they went straight to work. They understood our foundational issues. They were very respectful of our property and careful not to damage anything. I have worked around construction most of my life and these guys were great. They didn’t use any profanity and that was very refreshing and professional. I can’t give them enough compliments. If you’re needing this type of work done these people are the best. I would give them 5 stars.

I have a finished basement with one small room not finished. It has a dirt floor and was sealed with no ventilation. Combine that with a faulty gutter and you get mold! I got a quote from Fortress Foundations and another company. Fortress had a better price and they could move forward that same week. Fortress fixed the issue within a few days and their competitor could not get to it for 3 months. I am grateful it is fixed especially with all the rain we have been getting this summer. I have peace of mind. Thank you to Danny Camunas, Cody and the entire installation crew.

I've had to have them come out and do 2 jobs for me now and both times they were polite, professional and ready to answer anything questions I had along the way. I still have more work that needs done and will be calling them for that as well.

Fortress Foundation Solutions delivered exceptional service from the first consultation through the final touches. Demi and Derrick were insightful and thorough in the scoping and setup, making sure every detail was addressed. The crew, Cope, K’Nell, and Jeremy, worked with professionalism, skill, and diligence, answering all my questions and completing every aspect of the job to a high standard. The quality of the work exceeded my expectations, and I couldn’t be happier with the results. Highly recommend!

On February 11, I met with Eddie a systems designer with Fortress Foundations in Forest/Lynchburg, VA to discuss encapsulating my little over 1,000 sq. ft. crawlspace. It was in terrible shape with old insulation hanging down everywhere, I had rat issues, and was smelling mildew in the house. Very much needed to make my home healthier, and for my health too. I knew from reading reviews and then meeting with Eddie, who is very kind and thorough, that they were customer oriented. He spent a lot of time examining the crawlspace, taking pictures and thoroughly explaining the process and materials to be used. So I knew right away I did not need another estimate or company to do the job. Also financing was available, and a very easy process. So on Friday, March 6, installers, Scott, Jordan and Jamil from Fortress arrived early in the morning to encapsulate my crawlspace. As you can see by the before and after video the transformation of the crawlspace is amazing! A complete 180! They all were extremely hardworking, very polite and worked together so very well. At 8 pm that same day they finished with only the dehumidifer to be hooked up next week by a technician. Yes they worked almost 12 hours! So grateful for their efforts. So today, March 11, Kevin, the technician came by to finish up and set up the dehumidifier. Job complete! He too was hardworking and polite. He also told me he had been an installer, but now enjoyed what he was doing. I could tell. Once a year I will have them come back to change the dehumidifier filter, clean and check the system. It also has a five year warranty. Looking forward to a healthier home and lower electric bills too. I cannot recommend Fortress Foundation enough. If you are lucky enough to get Eddie, Scott, Jordan, Jamil and Kevin, then you got the dream team! If I could, I would give them 10 stars!