Testimonials for Fortress Foundation Solutions

From Ben answered the phone my first encounter with person from the company to the last person to drive out from the completed project every person involved knew the job they were doing, polite, explained every aspect. Family is very pleased with finished work.

Linda is the best. Can’t wait to get my crawl space reviewed. Amazing service!!! 😊

Overall great experience! Cara came out and not only diagnosed our problem but took the time to educate me on why we were having the problem. I highly recommend Cara and Fortress Foundation.

"I am 100% happy with the services that you have provided me and I will enthusiastically recommend you to anyone who asks."

Before finalizing my decision to work with Fortress Foundation Solutions, I took the time to read through customer reviews, and I can confidently confirm that they were accurate. I’d like to highlight a few key points:First, the communication from everyone involved was both courteous and professional. The crew assigned to my project went above and beyond to ensure the waterproofing of my basement was done properly, even taking extra care to calm my dog during the process.A few weeks after the project’s completion, we encountered a minor issue. I was promptly connected with Linda, the Branch Manager, who returned my call on a Sunday morning. She assured me that this would be a priority and addressed first thing on Monday. True to her word, she followed up and had a Service Technician at my home by lunchtime to resolve the issue.Fortress Foundation Solutions is fortunate to have such dedicated professionals who honor their commitments and take customer satisfaction seriously.

The person I called to make to appointment was personable and Professional. He provided easy to understand details about how the assessment, diagnosis, and remedy recommendation process would work. He considered different installation options with pros and cons to enable me to make the best decision for locating the dehumidifier. Then he did exactly what he said he'd do. They left the place looking better than when they arrived.

Kevin, Nathan, Dakota W., Larry, and Dakota did an amazing job with our basement project. We are very pleased with the results.

Kevin was very professional & friendly. He communicated well about his arrival time & was prompt.

Salesman Danny, Installation Team Nathan, Dakota, Mickey and Electrical team Josh did a fantastic job and truly represented your company at a high level. Very impressed and satisfied with the entire team’s effort.

The sales presentation and our interactions with the sales representative were excellent. Our questions were answered and the literature we were given was excellent. We particularly appreciated having the schedule for installation moved up from April to February!

I highly recommend Fortress for any type of foundation repair. We were definitely not anticipating a need for a repair so soon after our build, but they made an unfortunate situation so much easier to deal with than we had expected. Caleb came for an initial consult and immediately located our problem and walked us through the whole process for repair. He was incredibly friendly and kept in great contact with us following his visit. Caleb was able to get our repair scheduled promptly, which put our minds at ease. Travis and Matt came to install our beam, and they were both so professional and respectful of our space. They kept me informed along the way and were able to get the job completed quickly and thoroughly. There wasn’t a single bit of mess left behind! We’re incredibly happy with the final result and can rest assured that our issue has been resolved.

Scott was very informative about the foundation and what it needed to be fixed. A very knowledgeable young man.

From Ben answered the phone my first encounter with person from the company to the last person to drive out from the completed project every person involved knew the job they were doing, polite, explained every aspect. Family is very pleased with finished work.

The Fortress Foundations Crew was fantastic! Cope was our crew lead and he was an amazing communicator and was on top of every step of the process. The guys, Jeremy, K’Nell and Ricky were working super hard to get it all done and everything was taken care of perfectly and professionally.My father in law who is a veteran tradesman of 40 plus years was on site working on another project at the time and said they were one of the hardest working crews of guys he has ever witnessed and loved interacting with them throughout the process.Additionally, we had a plumber from another company come in one afternoon after the crew was finished and he asked who was doing our basement work. We told him it was FORTRESS and he said, “good choice. I see a lot of companies work in they are always by far the best.”Ahead of construction, Danny the sales rep was super clear with what would take place and what to expect and answered multiple questions that I had with patience and clarity.Would recommend to anyone. We vetted alot of companies and FORTRESS FOUNDATIONS IS THE BEST!!! Again, Cope and the crew were exceptional.

Very professional and great quality of work. Would highly recommend!