Homeowner in Potomac Maryland got a crawl space encapsulation from us about half a year ago. They declined our industrial grade dehumidifier and insisted on using one they purchased from a hardware store. However, they had to literally crawl down into their crawl space and manually empty the small water reservoir. While the space stayed clean, the maintenance became inconvenient. After some time, they decided to call us back out to install a proper, high grade, low maintenance dehumidifier.