We have had the BEST experience with Fortress! It all started with Danny who came out quickly to help evaluate what we would need as we had 4 feet of water in our finished basement. We knew we never wanted to experience that again. He made the process so easy and put our mind at ease. We talked to many others, but we were sure Fortress was the best choice.When it came time for the work, Nathan, Dakota W., Antoney and Kevin were amazing! They further confirmed for us that we made the right choice. They called the morning of the project to let me know they were on their way. This was a pretty big project, so of course I was a little nervous. I had also had a friend who had a similar thing done with a different company, and the job they did and all around experience was terrible, so naturally I was extra nervous. From the moment they arrived, and we started discussing the project and how they were going to begin and confirming what they were going to do, my worries were diminished.They were extremely courteous, respectful and efficient. They left the space clean and aside from the system they installed you would never have known they were there. The explained everything along the way, and did all they could to be sure we knew exactly how everything works. They made the entire experience a positive one! My husband and I could not be more pleased and could not recommend them enough! We have some crawlspaces that will most likely also need tending to in the next couple of years, and I can only hope that they will be the ones to come and complete that project as well. Even though water in your basement is something we never wish on anyone, we are so glad to have been able to work with Fortress and their amazing team and would for sure use them again!
Elaine W. of Rockbridge, VA
Monday, November 24th
