Testimonials for Fortress Foundation Solutions

Ms. Cox reached out to have her vent cover replaced. Our service coordinator, Tmerik Cobbs, was quickly able to quote her a price for the replacement, however, what she thought was a vent cover was actually an IceGuard. Tmerik immediately reached out and apologized for the incorrect information provided, and quoted her a new price. She responded saying "...thank you! You guys have been prompt and professional from the very beginning. And you don't just find that these days. So again, thank you guys so much."

Great experience with the crew that did the work in our home. Big shout out to the foreman Scott Farmer and his assistants Dan and Aaron. They were knowledgeable, efficient and cared for my home as if it were their own.

Danny C, the System Designer that we worked with, was professional in every way. He had extensive knowledge of problem and had the perfect solution! Danny evaluated the problem, presented the solution in such a professional manner I did not feel the need to contact the competition. He recommended a total encapsulation of my crawlspace, including a SaniDry Dehumidifier, and Turtl crawlspace entryway. Thomas and his crew did a great job installing the encapsulation, and D.J. installed the Turtl, also a great job!

Fortress Foundation Solutions installed four jacks to support beams in our basement. The materials used were superb and exceeded only by the workmanship of Mike, Austin and Isaiah. These young men did a fabulous, professional job. If we have basement issues in the future we will use Fortress Foundation Solutions, cannot recommend them highly enough.

Installation went well. Crew cleaned up exceptionally well.

Danny, our System Designer, was thorough and professional, anticipated all my questions, and gave me extra information that helped a great deal.  Scott Farmer, the foreman, and Nathan Owen, co-foreman; were prompt and thorough in everything they did. They went the extra mile to have the whole job done in two days. Aside from the terrific work, Scott gave me lots of extra advice about some future work we'll need to have over the longer term. Scott takes a lot of pride in his work, and he said that he treats each job with the same care that he'd give his own home. I could see that very clearly in all the results at the end. It was worth the money to have this work done by such top-notch folks. I couldn't have asked for a better team to work on this project. Everything was perfect after they left -- they even took away the clippings they needed to do with a couple of bushes they had to trim back. It was a perfect cleanup. I could have had this work done a couple years ago if I was willing to settle for less, but I waited until I had more money to do it the best way it could be done. I'm glad I waited, and I'm glad I picked your company.

Danny did a great job staying in communication with us during the whole process. Everything was very professional and well explained before the actual work started. Once the job began we had Travis and his crew and they were similarly fantastic to work with. Travis was very helpful and always checked with us first to confirm things were just the way we wanted. Would definitely recommend to anyone needing an interior basement waterproofing system installed.

Our 1930's home had major sagging floors in one section (a 3.5in drop from the edge of the room to the center) and water issues in the cellar when it rained. I reached out to Fortress Foundation and was called back within 15 min! Danny came out to the house and after doing an inspection he provided a couple of different options that we could go with. He explained everything to my wife and I in simple terms that we could understand. We did not feel pressured at all. In fact he specifically told us that while they were able to do all of the work we wanted, a portion of it would not be cost effective; and he recommended holding off on that section until a later date since he knew we wanted to do other renovations later. We ultimately leveled the main area and added a moisture barrier to the crawlspace. Travis and his crew came out to do the work over the course of 2 days. They were great to work with. They were professional, communicated well, and respected our home. It has now been 9 months since the work was completed and we have no complaints. We would highly recommend Fortress Foundation Solutions and specifically Danny and Travis.

Great company! Great people! Great work!Totally worth the money! Highly recommend!My story...Our crawl space had been deteriorating over the course of many years due to moisture and mold. We had no idea how bad it had gotten until one day I noticed the wall was separated from the floor in my kitchen! The floor was actually sinking!!! I knew we needed to get someone in to assess the situation quickly! My husband had seen a billboard for this company so I looked them up online, read the reviews, and decided to give them a call. They sent Danny out to us and I knew from the moment I shook his hand that this was going to be a positive experience. He listened to our concerns and then did the inspection. When he came up from the crawl space I knew it wasn't good by the look on his face. I told him to give it to me straight. That's exactly what he did and I appreciate that so much. He explained everything that needed to be done...showed us pictures and gave us a quote...then he respected the time we needed to digest the cost and figure out our finances. He never pressured us. Our project was a big one. It needed to be done in 3 phases!1st phase was Mauricio's team.......they came and did the initial clean-out! A dirty job but a great bunch of guys...hard workers!2nd phase was Jeff's team.......they did all the wood / beam work. They needed to replace 2 main beams along with many floor joists...a ton of work! These three guys worked together like a well-oiled machine. They new exactly what needed to be done! It took about 4 days but WOW what a difference in our floors! Amazing!3rd phase was Travis's team.......they came in and finished the project by insulating and encapsulating the entire crawl space. They installed the dehumidifier and made sure everything was in working order. They checked the sump pumps and stapled up any low hanging wires...etc. Again, great bunch of hard-working guys! They took the time to answer any questions we had. Travis then took me down to show me what was done and explained everything to me! It looks like a brand new crawl space! See for yourself in the attached pictures!After a couple weeks I noticed one of the sump pump pipes was leaking. I called the office and they sent someone out right away to fix it. Derrick took care of it. He was great!

Paul,   I appreciate your thoroughness in performance of the crawl space inspection.  The fact that you weren’t trying to sell me products rather were focused on advising me on a solution is rare these days.  After discussion with the boss (my wife), we both agreed that for the time being we will opt not to have any work performed.  I am a 100% satisfied customer without actually being a customer.     You are a true professional and a fantastic representative of Fortress.     Thank you again.     Frank Z. 

Caleb Stone came to our home and we discussed our concerns with our crawl space. After an inspection we came to an agreement on what was and was not needed. Caleb was very professional and easy to talk to. We will definitely let some friends know about Caleb & Fortress Foundation Solutions. Thank you Caleb.

Travis, Jack, and Seth installed a system to jack my floors up in Afton. Travis was good to work with and kept me informed and up to date one what was going on. I’ll request them again if I have any other work done by Fortress Foundation in the future.

Our salesman Caleb Stone was knowledgeable and polite. He was able to answer all of our questions.The production crew, Warren and Dante, did an excellent job. They even stayed late until the job was finished. Fortress's service and dependability is the best. I would highly recommend them to all my friends and family!

Pete,Logan,Devin and Warren are absolutely the hardest working team. It was wonderful to witness the strong work ethic and determination this young group of men possess. Thank you all so much for my fresh new crawl space.

Scott Farmer Dan and Aron all did and excellent job for me today. Painless and looks great!