We had a great experience with Fortress Foundation from start to finish. They came out to address issues we were having with our crawl space and a sinking floor, and the entire process was handled with professionalism and care.Caleb Stone was the first gentleman we worked with, and he was absolutely wonderful. He took his time thoroughly inspecting the crawl space, then sat down with us to explain everything in detail. He walked us through all of our options, answered every question we had, and helped create a plan that fit within our financial budget. He never rushed us and made sure we were comfortable with our decision. He even scheduled the work before leaving and checked in after everything was completed, which we really appreciated.Our project foreman, Scott Farmer, provided outstanding customer service. I truly can’t say enough good things about him. He took the time to answer all of my questions, clearly took pride in his work, and made me feel confident in the job being done. He also spoke very highly of Fortress, saying it was an honest company and that he genuinely loved working for them—which really says a lot. I always want to support companies that have happy employees!Scott’s crew—Dan, Jamill, and Jordan—were also fantastic. They were all friendly, professional, and worked extremely well together as a team. Every interaction I had with them was positive. They were even great with our dogs, who frequently tried to visit them for pets!Overall, we couldn’t be happier with our experience. Fortress Foundation did excellent work, communicated clearly every step of the way, and treated us and our home with respect. I would highly recommend them to anyone needing crawl space or foundation work.
Laura M. of Fieldale, VA
Friday, February 27th